Return on Automation Return on Automation
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Automation · Efficiency · Growth

Return on
Automation.

My field of expertise: bringing together process understanding and automation technology — from analysis all the way to agentic systems that deliver measurable impact.

Explore my expertise

My areas of expertise

01

Process Analysis

Before anything is automated, it has to be clear what should be automated.
I analyse workflows — through structured interviews with the people who live the process every day, or through process mining based on existing system data. Ideally, the results flow into a professional process management tool where processes live and are maintained and continuously improved — as the foundation for governance, risk & compliance.

02

Agentic Automation

Automation is more than a single tool. Depending on the requirements, I combine low-code/no-code platforms, classic workflow automation, robotic process automation, intelligent document processing and decision management — all the way to AI agents that make decisions on their own. The latter are the icing on the cake: powerful, but never the only tool. The right mix always depends on the process at hand.

03

Optimisation

The work does not end with go-live. A holistic system continuously measures whether automation actually delivers: shorter lead times, fewer errors and freed-up capacity for employees. Only when these effects become measurable does the real Return on Automation materialise — and that is exactly what guides my work.

Technical Pre-Sales

The bridge between technology and the buying decision.

For more than 15 years I have worked at the intersection of technology and sales — in technical sales at SHD, as a Senior Technical Specialist in IBM's TechSales team for premium clients in the DACH region, and with pre-sales responsibility for key accounts at SVA. I translate business problems into sound solution architectures and make the value tangible before the first project even starts.

Discovery & Requirements

Asking the right questions before presenting a solution: understanding the starting point, goals, decision paths and the real pain points.

Solution Architecture

Deriving a robust target architecture from the requirements — one that fits the existing system landscape, scales, and is honest about the limits of a technology.

Demos & Proofs of Concept

Convincing by showing: tailored demos and PoCs with clear success criteria that prove the added value on a real use case.

Business Case & Proposal

Translating value into numbers, answering tenders and RFPs from a technical perspective, and supporting account teams as a technical partner all the way to the decision.

This benefits vendors and partners who want to build or strengthen their pre-sales teams — as well as end-user companies looking for a sparring partner in tool selection who knows both sides of the table.

“Automation is not a threat
— it is your greatest opportunity
for sustainable growth!”